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Terms and Conditions

The following terms and conditions delineate our policy for the use and protection of personal information collected through the Downtoraw website. Your use of this website signifies agreement with this policy and any additional guidelines published on our website.

Collection Of Information

When utilizing our website, we may collect personal information, including but not limited to your name, email address, and phone number. This information is provided voluntarily by you and will solely be utilized to enhance our services and communicate with you regarding our products.

Security

All necessary precautions are taken to safeguard the personal information gathered through our website. This information is securely stored and will not be shared with any third parties without your explicit consent.

Changes to Policy

We retain the right to modify this privacy policy at any time without prior notice. It is your responsibility to periodically review this policy and stay informed about any changes.

We commit to collecting and using information that is beneficial to you and aligns with your rights and our obligations. This Privacy Policy is applicable to all data collected by us concerning your use of Our Website. We encourage you to thoroughly read and comprehend this Privacy Policy. By using Our Website, you are considered to have accepted and agreed to our Privacy Policy. If you disagree with our Privacy Policy, kindly cease using these Websites.

Copyright & Trademarks

All materials and products featured on the Downtoraw website are protected by copyright and constitute the exclusive property of Downtoraw. Replicating or republishing any materials, products, or content from the Downtoraw website without prior written permission is strictly prohibited.

We, at Downtoraw, hold intellectual property rights in high regard and are committed to safeguarding our own while respecting the intellectual property rights of others. If you have any inquiries or concerns regarding the use of intellectual property in your products, please feel free to contact us using the information provided on our website.

Client-Submitted Artwork

For high-quality printing results, all artwork, designs, and illustrations submitted by our clients must be in CMYK format with a resolution of at least 300 DPI. Please be aware that we cannot be held responsible for any color changes that may occur during the conversion process from RGB to CMYK color modes.

Color Proofing and Matching

At Downtoraw, we understand the significance of color matching in the packaging design process. While we make every effort to match the gradient density of each color, we cannot assume responsibility for the final appearance of a color.

Downtoraw is not accountable for color matching or ink density on screen proofs approved by customers. Screen proofs offer insight into design layout, text accuracy, image proportion, and placement, but they do not accurately predict color or density.

It’s crucial to acknowledge that color variance may occur in final production orders due to varying print methods and color reproduction processes used by different printers. To ensure accurate color proofing and matching, we recommend providing high-resolution artwork files and samples of the desired color before production.

We strongly advise requesting a physical proof of your design before proceeding with final production to ensure satisfaction with the color results. If you have any questions related to color proofing and matching, our team of experts is available to assist you.

Customer’s Responsibilities

You bear full responsibility for the utilization of any content in conjunction with other pictures, illustrations, text, or materials integrated into your products. By accepting these terms and conditions, you commit not to include any script, image, design, trademark, service mark, or copyrighted work of any third party in your products unless you have obtained appropriate permissions from the owners.

Violation of exclusive rights and trademarks may lead to legal action, encompassing court injunctions and monetary damages. It falls upon you to ensure compliance with all applicable laws and regulations concerning the use of intellectual property.

External Links

While Downtoraw may occasionally provide links to third-party websites for your convenience, we neither endorse nor have any affiliation with the owner or operator of these linked sites. Consequently, we cannot be held accountable for the content of any linked sites, as the responsibility lies solely with the linked site’s owner or operator.

We encourage our customers to review the terms of use and privacy policies of each linked site before engaging with them. Should you encounter any issues or inconsistencies with a linked site, please promptly contact the owner or operator of that site.

For any questions regarding our policy on third-party links or if you need clarification on any aspect of our website content, don’t hesitate to reach out to our customer service team, always ready to assist you.

Overview

These Terms, in conjunction with our Privacy Policy and all other relevant notices, policies, and statements on the Downtoraw website, form the entire agreement between you and Downtoraw. We reserve the right to amend these terms without prior notice, with any such amendments becoming enforceable on this website. Any terms conflicting with these Terms will be superseded by them. No waiver of any term shall be considered a further or continuing waiver of that term or any other term. In jurisdictions where any of these terms are found unenforceable, such terms will be limited or eliminated to the minimum extent necessary, while the remaining terms will remain in full force and effect. The headings used in these Terms are for convenience purposes only and will not limit or otherwise affect these Terms.

In the case of any controversy, claim, action, or dispute arising from or related to any transaction on the Sites, or the breach, enforcement, interpretation, or validity of these Terms, or any part of it (“Dispute”), the party asserting the Dispute shall first attempt to settle it in good faith. This involves providing written notice to the other party, describing the facts and circumstances of the Dispute, and allowing the receiving party 30 days to respond or settle the Dispute. This dispute resolution process must be satisfied before initiating any claim, as per the previous paragraph, unless prohibited by applicable law.

Contact Us

We highly value each visitor to our website and their experience. If you have any questions, concerns, or comments about our website, the services we offer, or any aspect of our business, we encourage you to reach out by emailing us at support@downtoraw.com. Your feedback is welcomed, and we are dedicated to providing the best possible customer service to each of our valued clients.

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